Last Updated: November 2025
At EarSay Audiology, your privacy and trust are our priority. This Privacy Policy explains how we collect, use, and safeguard your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable U.S. privacy laws.
1. Information We Collect
We may collect the following information when you visit our website or receive services from us:
- Personal Identifiers: Name, email, phone number, address, and other contact information.
- Health Information (Protected Health Information or “PHI”): Details related to your hearing health, appointment records, or treatment preferences.
- Technical Information: Browser type, device, IP address, and pages visited to improve site performance and user experience.
2. How We Use Your Information
We may use your information to:
- Schedule and manage appointments.
- Communicate about your care or respond to inquiries.
- Provide hearing health services and recommendations.
- Improve our website and patient experience.
- Fulfill legal, billing, and regulatory obligations.
3. How We Protect Your Information
We follow strict administrative, technical, and physical safeguards to ensure your PHI remains secure. This includes:
- Encrypted storage and transmission of health data.
- Limited access to authorized personnel only.
- Regular monitoring and security updates to protect against unauthorized access.
4. Sharing and Disclosure
We will never sell or rent your information. We may share information only in the following cases:
- With your consent.
- With business associates (such as billing or IT providers) who are contractually obligated to protect your data.
- When required by law, such as reporting public health concerns or complying with legal proceedings.
5. Your Rights Under HIPAA
You have the right to:
- Access or request a copy of your medical records.
- Request corrections to your information.
- Ask for restrictions on certain uses or disclosures.
- Receive a list of certain disclosures made about your information.
- File a complaint if you believe your privacy rights have been violated.
To exercise any of these rights, contact us at info@EarSayAudiology.com.
6. Cookies and Online Tracking
Our website may use cookies to enhance your browsing experience. Cookies do not store sensitive health information. You may choose to disable them through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or your privacy rights, contact:
EarSay Audiology
4016 SW 22nd Road, Apt D, Gainesville, Fl 32607
info@EarSayAudiology.com
+1 (352) 234-3755
